Careers
Service Appointment Coordinator - Owasco Volkswagen
Full job description
Join Our Team at Owasco!
Owasco is seeking a professional, polite, and outgoing Service Appointment Coordinator to join our dynamic team. With over 30 years in business, Owasco Inc. offers a comprehensive benefits package, employee discounts on cars and RVs, and excellent opportunities for career growth within our company for those who excel.
What We’re Looking For:
The ideal candidate will have strong multitasking skills, handling phone calls, emails, and in-person customer interactions with a positive and cheerful attitude. Proficiency in composing emails, using Microsoft Office (especially Excel), and processing reports is essential.
Key Responsibilities:
- Review and manage online appointment requests
- Schedule service appointments via phone and email
- Follow up with customers who previously declined recommended services
- Provide daily reports on appointment statistics
- Efficiently use multiple computer programs
- Maintain a typing speed of at least 40 words per minute (WPM)
Requirements:
- Proficiency in Microsoft Office, particularly Excel
- Clean criminal record check (required upon hiring)
- Experience with PBS dealership software is preferred but not mandatory
We appreciate all applicants; however, only those selected for an interview will be contacted. Join us and become a valued part of the Owasco family!
Job Types: Full-time, Permanent
Pay: $17.20-$22.00 per hour
Expected hours: 40 per week
Additional pay:
- Commission pay
Benefits:
- Company events
- Dental care
- Extended health care
- On-site parking
- Paid time off
- Store discount
Flexible language requirement:
- French not required
Schedule:
- 8 hour shift
- Monday to Friday
Education:
- Secondary School (required)
Work Location: In person