Careers

Position Summary

We are seeking a motivated and customer-focused RV Finance & Insurance (F&I) Manager to join our team. The F&I Manager is responsible for guiding customers through the financing and insurance process, ensuring a seamless, transparent, and positive buying experience. This role requires strong product knowledge, compliance expertise, and the ability to maximize profitability while maintaining high levels of customer satisfaction.

Key Responsibilities

• Present and explain financing options, extended service plans, protection packages, and insurance products to customers in a clear and professional manner.
• Secure financing for customers by maintaining strong relationships with banks, credit unions, and other lending institutions.
• Review credit applications, evaluate credit reports, and structure financing terms to meet both customer needs and dealership objectives.
• Ensure compliance with all federal, provincial/state, and dealership regulations, policies, and procedures.
• Prepare accurate and complete paperwork for financing and insurance deals, ensuring all documentation is filed and recorded properly.
• Work closely with the sales team to support the delivery process and improve overall profitability.
• Monitor and achieve sales performance goals related to finance and insurance product penetration.
• Provide exceptional customer service to build trust, encourage repeat business, and drive positive customer satisfaction scores.
• Stay up to date with industry trends, lender programs, and regulatory changes.

Qualifications

• Previous experience as an F&I Manager in an RV, automotive, or powersports dealership is required.
• Strong knowledge of financing, insurance products, and compliance requirements.
• Proven ability to build rapport with customers and explain complex financial products in simple terms.
• Excellent organizational skills and attention to detail.
• Strong negotiation, communication, and problem-solving skills.
• Proficiency with dealership management software (DMS) and Microsoft Office Suite.
• Valid driver’s license.
• Valid OMVIC license

Core Competencies

• Customer Service Excellence
• Integrity and Compliance
• Sales and Product Knowledge
• Team Collaboration
• Results-Driven Mindset

Compensation & Benefits

• Competitive base salary plus performance-based commission
• Employee discounts on RVs, parts, and services
• Ongoing training and professional development

Job Type: Full-time

Pay: From $80,000.00 per year

Experience:

• Financial services: 5 years (required)

Work Location: In person