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Customer Service Representative - Owasco RV

Owasco RV Centre is looking for an: Energetic, Enthusiastic, Reliable & Self Motivated Customer Service Representative to join our team! This is an opportunity to work for an exceptional company and enjoy the benefits of competitive pay and a great work environment.

Working Hours: 40-45 hours per week

Must be available: Monday-Saturday between the hours of 8:00am-5:00pm

Duties & Responsibilities:

  • Help clients plan their dream RV Vacation
  • Quoting RV Rentals
  • Booking RV Rentals via telephone, email, and in-person
  • Completes regular follow-ups to encourage RV Reservations
  • Establishes and maintains good working relationships with customers to encourage repeat and referral business
  • Takes the initiative to exceed customer satisfaction, even if it requires overcoming obstacles
  • Ensures that each and every customer encounter is consistent
  • Completing Rental Agreements
  • Daily cash and credit card transactions- when needed
  • Completing orientations of RVs to clients during check out
  • Qualifications:
  • College or University education an asset
  • The employer will provide all training
  • German and/or Dutch Language Skills (as well as English) considered an asset.
  • Skills:
  • Excellent Customer Service Skills
  • Proficient in Microsoft Office
  • Proficient in Google Docs
  • Computer skills
  • Ability to learn quickly
  • Ability to work under pressure
  • Ability to handle conflict
  • Self-directed initiative, able to apply one self
  • Solid organizational skills
  • Ability to work with a team
  • Willingness to learn
  • Ability to work with limited supervision and able to see the job through
  • Takes pride in work
  • Motivated
  • Valid Driver’s License and acceptable driving record
  • Attention to detail a must
  • Previous sales experience considered an asset but not required

Job Type: Full-time

Pay: $18.00-$20.00 per hour

Work days:

  • Monday to Friday
  • Weekends as needed

Experience:

  • sales: 1 year (preferred)
  • customer service: 1 year (preferred)

Work Location: In person

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